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Commerce Division of Financial Institutions  
 

OFFICE OF CONSUMER AFFAIRS

• Information for Consumers
• Overview
• Consumer Complaints
• Consumer Affairs Hotline
• Credit Reports
• Save the Dream Foreclosure Assistance
• Speaker requests

• Ohio Links
• Division of Real Estate
• Land Contracts
• Ohio Attorney General: Speak Out Ohio
• Ohio State Bar Association
• Ohio State Legal Services Association
• Ohio Treasurer of State

• Publications
• 20 Questions to Ask a Mortgage Broker or Lender
• 20 Preguntas Para Hacer A Un Prestamista O A Nu Corredo De Hipotecas
• Hardship Letters: First Step to a Work-out Resolution
• Don’t Become a Target: Foreclosure Rescue Scams
• Don’t Become A Victim: A Guide to Predatory Lending
• No Seconvierta En Una Victima: Una Guíia Sobre Prèstamosfraudulentos
• Foreclosure: Don’t Let it Happen to You
• Foreclosure Prevention: “Work Out” Resolutions
• Maintaining Stable Household Finances
• Los Servicos Financieros: Un Libro de Consulta Rápido
• Mortgage Shopping Worksheet
• Hoja de Trabajo Para la Adquisición de una hipotec
• Overview of Consumer Credit
• Predatory Lending: Tricks of the Trade & How to Recognize Them
• Prèstamos Fraudulentos: Los Trucos del Oficio y Còmo Reconcerios
• Reverse Mortgages
• Understanding Refund Anticipation Loans
• What is Predatory Lending?
• What is a Land Contract?

• Federal Links
• Federal Deposit Insurance Corporation
• Federal Trade Commission
• Help with My Bank (National Banks)
• Identity Theft
• National Association of Consumer Credit Administrators
• Office of the Comptroller of the Currency
• Office of Thrift Supervision
• Reverse Mortgages
• US Department of Housing and Urban Development