Information for Current Residents

Below is important information about the rights and responsibilities of manufactured homes residents.

Installation Requirements

In the state of Ohio, there is a set process is for the installation of manufactured homes. Every home installed must follow this process, regardless of size, make, model year or where the home was previously located. Read the Manufactured Home Installation Guide for more information.

All manufactured homes installers in Ohio must be licensed. Learn more about manufactured homes installer requirements, or find a local installer.

Complaint and Dispute Resolution

The Department is here to assist residents of manufactured homes who have an issue with manufactured homes industry professionals. Below is information about the complaint and dispute resolution processes.

Complaints

As the agency that licenses Manufactured Home Park professionals, the Department of Commerce ensures compliance with applicable manufactured homes laws by investigating consumer complaints against its licensees.

Consumers who wish to file a complaint against a manufactured home installer, inspector, or home park should download and complete the Manufactured Home Complaint Form and forward to the Division of Industrial Compliance – OCILB.

Consumers who wish to file a complaint against a dealer, salesperson or broker should download and complete the Complaint Form and forward to the Division of Real Estate and Professional Licensing.

Dispute Resolution

The Department offers Dispute Resolution Services for the following issues:

  • Warranties involving new manufactured homes.
  • Correction of repair of defects in manufactured housing.
  • Installation of manufactured housing performed by a licensed installer.

Form to Request Dispute Resolution Services

All dispute resolution notifications, complaints and final resolutions must be submitted and completed in writing.

Additional Information for Manufactured Homes Residents

  • Notice to Manufactured Home Buyers: The state of Ohio has adopted laws and rules that regulate the installation of manufactured homes and the installation of foundations (base support systems) for manufactured homes. As a purchaser of a manufactured home, you need to be aware of these laws and rules.
  • Notice of Home Installation to County Auditor and Treasurer: When a manufactured home is installed, the licensed installer or homeowner is required to notify the County Auditor’s office of every home installation within 14 days of the installation using this form.
  • List of County Auditors: Look up your local county auditor.
  • Call for Inspections: Newly installed homes must be inspected by a certified inspector, even if you install your home yourself. Find a certified inspector in your area.
  • U.S. Department of Housing and Urban Development: The U.S. Department of Housing and Urban Development (HUD) is responsible for the regulation and oversight of manufactured homes to protect consumers, and preserve and promote the affordability, quality, durability and safety of manufactured homes. View the resources available from HUD.