Cable TV Consumer Hotline: 1-877-207-2225 (TTY/TDD: 1-800-750-0750) 8 am to 5 pm Monday-Friday Email: VSA@com.state.oh.us Fax: 1-614-644-0584
Ohio Department of Commerce Division of Real Estate and Professional Licensing 77 South High Street, 20th Floor Columbus, OH 43215-6133
Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m.
Phone: 614-466-4100 Fax: 614-644-0584 E-Mail: WebReal@com.state.oh.us
Scam Alert: Spectrum customers beware of callers looking to help you save money on your cable bill. It is a SCAM! Instead they change your service. If you have questions regarding your account call Spectrum at 1-800-892-4357
Please first attempt to contact your cable provider to resolve the problem. If you are unable to resolve your problem with your cable provider, click here to find out how we can assist you.
Are you a local government official who has questions about video service authorizations? Find the answers to your questions here!
The Federal Communications Commission recently launched a call center dedicated to helping viewers of over-the-air television rescan their TVs during the ongoing transition of local TV channels to new frequencies following the FCC’s broadcast incentive auction. Click here for more information.
AT&T and Spectrum are no longer pro-rating customers who cancel their services before the end of their billing cycle. Spectrum customers can view this notice for more information, and AT&T customers can view this notice for more information. Customers may also contact the Division at 877-207-2225 for assistance.